[UPDATE 3:49 p.m.: Velocity Back Online] Massive Internet Outage Globally and Locally

Modified from a photo By JJxFile – Own work, CC BY-SA 4.0,
Multiple customers of two different internet providers are experiencing outages today. One, Velocity Communications which provides services for parts of Humboldt, Trinity and Shasta Counties, has been down since early afternoon. The other, Starlink which is a satellite service owned by Elon Musk, went down globally for about an hour or so but has begun coming back online already.
Velocity Communications wrote on their Facebook profile at 1:26 p.m.,
We are currently experiencing an outage which is impacting all of our customers. This is due to an outage on the network of our upstream provider, AT&T. We have been in contact with AT&T and they are working to resolve the issue. They have not provided us with an ETA on when service will be restored, but we will post updates as we receive them. Thank you for your patience and we apologize for any inconvenience.
They provided an update at 5:30 p.m. which stated,
We have been in constant contact with AT&T and they believe they have located the issue but have not yet provided us with an ETA on when service will be restored. We will continue checking with them and will provide updates as we receive them.
UPDATE 6:16 p.m.: Starlink is coming back online but as of 5:30, they were still having issues. They tweeted at 5:30 p.m., “Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we’ll share an update once this issue is resolved.”
UPDATE 8:52 p.m.: Starlink has been back up and running completely for several hours but Velocity is still down.
UPDATE 7:48 a.m.: Velocity says that AT&T found damaged underground cable and is working on repairing it. Velocity posted, “They are now giving us an ETA of 9:00am for the service to be restored. We will stay in contact with them and provide additional updates as we receive them.”
UPDATE 3:49 p.m.: Velocity posted at 3 p.m.,
At this time AT&T has completed their repairs and the service appears to be back up. We will continue to monitor it for stability and post any updates as necessary. If your service did not automatically return, you may need to cycle the power on your cable modem, router, wireless receiver, or cable box. Thank you for your patience and understanding. We apologize for any inconvenience this may have caused and wish we had more control over the situation.
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If I think a site is down I check Down Detector first
Not if your internet doesn’t work. I had to walk over to where our Starlink receiver lives to make sure a cow had not knocked it over.
My version of “Down Detector.” ?
I always check to see if the deer ate the cord, reboot, and then listen to music until it comes back on…
It is very unusual for Starlink to fail, but shit, sometimes happens…
Out for an hour or so, that’s all…
Mortos confused “site” with system.
They did my pillows.
Apparently not mine. 😛
Wouldn’t surprise me to find out Starlink went down because Elon threw a temper tantrum for the shit he’s been catching over screwing up a Ukrainian attack on the Russian navy.
How did he know about the attack? Is Ukraine keeping him in the loop? Is he supposed to be actively surveilling their military coms through his satellites?
Musk owns the system and can read the communications people send on there, is the way i understood the situation. People are calling for him to have security clearances removed to prevent him from doing that from now on.
Read the piece in the New Yorker by Ronan Farrow for a better understanding.
Utter nonsense propaganda.
Intelligent, rational people files this under “sh*t that people make up to get attention.” The lowest common denominator types among us consider it “facts” and “news.”
Yeah I did look into the situation a bit more and it seems like he was not monitoring communications and did not undermine existing abilities to prevent an attack. He simply declined to provide a service that was requested.
I would reconsider the faith you place in the sources that seem to have misled you on this topic.
The place of the attack never had Starlink coverage. The story has been wildly mis-reported.
Surprised that the point of misreporting is to attack and individual not favored by the reporting? In fact Musk had geofenced off the access before the Ukrainians set up the mission, they sent a message to turn it on and he didn’t. Thus Ukraine and Musk can be in disagreement but both can be right. But it does show the power of one man to decide whether a military action takes place at all. Apparently the Russians took out other sources of communication when they invaded, Starlink was expanded to fill the void now Ukraine is dependent on him. A warning to all.
https://www.msn.com/en-us/news/world/did-elon-musk-turn-off-starlink-for-ukraine-what-we-know/ar-AA1gC1wp
That makes a lot more sense than the reporting that he proactively turned a working system off.
Definitely a bad idea to have your military operations dependent on a private business owned and operated by a foreign national.
It’s a shame that all the “support” the Ukrainians have been receiving seems geared to prolong conflict and assure casualties rather than actually finding some realistic path to an end to the conflict.
It’s also lining the pockets of Zelensky & his pals, as the US shovels billions into a black hole.
I think most of it is going to US weapons manufacturers to replace the weapons we’re sending them
Can’t reply if they have no internet. ?
We haven’t heard from I am a Robot today.
I hope they’re able to reboot.
Right here, thanks for checking. Lights flash when my name is mentioned ?
01010000 01101000 01100101 01110111
I got you! Will send more weed right away!!
Hello
Lots of folks lose personal internet at their homes but still have access through their phones.
In my dreams.
Uh, not in Lake County…
My kids use something called Google-Fi, but their employers pay for them to have home offices and stuff like that there…
In Lake, we barely have cell service at all, and Mendo isn’t much better…
I live in Lake Co.; I have (separately) Mediacom for internet (until recently no other choice) & U. S. Cellular for phone. It’s more expensive to have two services but I have back-up if one’s down. However, although everyone around here complains bitterly about Mediacom and no one else that I know uses U.S.Cellular, we have not any trouble with either service except during power outages (when thieves stole the Mediacom generator chained to the utility pole across the street) — and oh yeah, a couple of times when rats ate our cable. I hate my smart phone, which seems unpredictably uncooperative and even spiteful, but that’s a different story.
Get Starlink, and set your phone for WiFi calling.
More expensive, but works great. Almost always…
Personally, I hate Verizon, but it’s reliable almost everywhere else, even in Cedarville…
Modoc County has better internet service than Lake…
Phones? You must not live in Humboldt
But that is not what mortos said. Going to a different system is not checking if a site is down. Heck, if a website such as linked is down but can be found in another system, it’s already clear where the problem is.
We have Starlink and it was down for about 45 minutes, coming back online about 5:30 pm. I figured something weird was going on… the service has been extremely reliable since we started using it a few years ago.
I don’t care much for Elon Musk, but his Starlink is amazing.
Amazingly expensive for the download speeds offered.
I have unlimited access with… at this exactly moment, with my son playing some war game online, my Cranky Old Man watching a documentary on Curiosity Stream, and me on my phone, we’re getting 110 mbps. I can check anytime on the app I have d/l to my iPhone, I-Pad, and Mac how fast my connection with Starlink. We purchased the equipment when it was only $350, and at $110 a month, I consider it a bargain as my contract with Starlink guarantees my access will never be throttled unless I get into Bitcoin mining. So yeah. Enjoy your cheap shit with Optimum.
?
Wow. All that privledge and so bitter and another B word comes to mind. I usually like many of your comments but that last sentence “Enjoy your cheap shit with Optimum.”was more than cranky it was vile and no one even commented anything provoking . Sad.
Sad is your obsession with you agenda regardless of the truth. Almost like the people in some black and white movies I watched about the 1930s…
We have 10 gadgets running at all times. I just speed checked and we are beaming at 140 bps. Woohoo love our starlink system as well
Not when you consider the kilobits/sec delivered by Viasat or Hughes. Starlink is a bit more expensive, but we can actually use the internet, stream movies and have functional WiFi calling.
I just wish Elon wasn’t such a jerk.
No way is Starlink more expensive than Viasat/Hughes.
I had those fake-services for years.27-50 mbps.download speed. Completely useless. (In mountains)
Starlink’s average download speed: 350-450 mbps
I wonder is they give people, 600, 700, & 800 mbps at the very beginning for the ‘wow’ factor.
Now, our trees are suddenly a problem, and it goes out for 10-15 seconds every minute. Causing delays, and disconnection of downloads. All it takes is that few seconds for the device to register no internet service.
If we didn’t have Tsunami, we’d be out.
I’m cancelling Starlink because it won’t work properly unless I can get it above the tree-line.
But, a $100 a month doesn’t seem expensive, if it’s working properly.
What do you have against Elon?
What isn’t there to have against the guy. He seems to enjoy digging his own hole. Give me one thing besides starlink that is cool and good so I don’t have to write a giant list.
Elon doesn’t tow the Democrat party line so they hate him. It tells you everything you need to know about Democrats. Societies losers and bottom feeders who are bitter because Elon said hell no no to providing satellite comms for Ukraine to bomb Russia in order to keep their war grifter buddies bank accounts full and Hunter swimming in snow. Prevent world wars, ban the Democrat Party warmongers from civil society snd export them to Chad.
Toe. It’s toe the line, as in line up with everyone else. Not tow. What would that even mean?
Uh…he’s a product of the propping up of psyco-manical megalomaniacs who somehow end up using our public resources to become trillionaires on the back of our infrastructure? For starters?
Let me add that your (imaginary) kid will get a visit from the county planning dept. The police, and Child Welfare, for having a lemonade stand on the sidewalk before Mr.Musk will ever be held to account for his, and other’s shenanigans in foreign policy, tax avoidance, and basically sucking money from our treasury through his corrupt supporters in the US gov.
Or to rephrase that more accurately locals will get a visit from local government powers before the State Department and Congress show they even know the local exists. Because- ta da- your neighbor is unlikely to get the attention of any non-local politician to hear their complaints unless they have massively already contributed to political campaigns. You know what circumvents that leverage? Why not swallowing paid party advertisements and endorsements without further effort and voting for the hardest working person who actually does what you like. The onus is on the public who gets what they pay for. There are two people responsible- those who buy power and those who sell it for cheap immediate gratification.
Ah! The old Obama ” “You didn’t build that” idea that businesses who use public infrastructure owe the public. Part of the “everyone’s an enemy” politics of the moment. The idea of “owing” when in reality it’s a complementary process. Where neither would exist without the other. And defining the “ower” to be usefully exclusive so as not to offend the public. I wonder who exactly this public is that feels it’s owed? The people who avoid taxes because they are rich or the ones who avoid them because they are poor?
Elon Musk is a pillar of innovation and personal liberties. The man has made a fortune catering to the emotions of Leftists and reaps monthly profits from many entrepreneurial endeavors, including apparently reliable internet.
The man is a genius and a marketing icon!
Yeah, yeah. Born to wealth stolen from Africans.
Stays wealthy through privatization of public resources. SpaceX comes to mind.
Becomes immune to litigation (Tesla) through corrupt legal schemes set up by corrupt federal officials.
Yeah, yeah. Can’t criticize the rich without being called “envious/jealous.”
All those guys looting our treasury, while the common people being robbed slavishly bow in obsequiousness. The former is bad, but the later is worse.
But the mirror shows who slavishly bow for bread and circuses. All while demanding the people doing something do it equally for those who do next to nothing. Imagine a world in which everyone takes what is proportionate to their effort. As a matter of principle…
All that plus delusional and insane. But he does get people to the ISS
This is one reason we need our landlines functioning!!!
When the fiber optic cables were being cut and ALL communication was down a few years ago, my dear old neighbor still used her DSL for internet & was the only one who could get online.
That was when the sheriffs office had to rig up their fax machine to receive calls since 911 and their phone lines were down in Eureka. The old landlines in the hills still worked tho.
Be it mess ups or solar flares, wifi is not going to be reliable.
Donate to kmud and get a hand crank emergency radio and a landline from Clear Rates, very affordable&way less issues than Frontier.
Huh maybe having Florida as starlinks launvh area isnt the smartest choice seeing as the jet stream in the Atlantic is slow and will stop moving entirely in under 2 years.
You think those storms were bad, just wait. Its just the beginning.
Winter is coming. So is Judgement Day. And the end of the world as we know it…
Yeah heard they are moving on impeachment articles for the current White House criminal.
Poor ole Joe is in for trouble and being manipulated.
The world as we knew it is far in the rear view mirror. We are barely able to imagine it except as a romantic yesteryear. We ar utterly doomed, the skillet is getting hot & the frogs are not jumping.
When i was a kid dsl was blazing fast
The FCC is also looking at shutdown of AM radio. Call that huffer Huffman and tell him what you think about that obviously bad idea.
3v across a sold wire?
“Ain’t no money in that!”
Star link was only down for 10 minutes here in Leggett
Ditching the line lines and going fully digital is the biggest mistake of ever.
Not really. Having a single source because it is attractive at the moment is the biggest mistake.
Network was ok… but had to restart cell phone to get connections. Dunno.
System had to reboot to go full AI. They have it under control now. Judgement Day is almost here…
Oh, didn’t we vote in the 90’s to go with internet over paper?
or did they just unleash it as a technological revolution?
democracy is like to vote on unimportant symbolic leaders when technology unleashed is what’s making the changes
Good point but I’d be careful. AI is listening in….don’t want to appear so smart- you’ll stick out like that nail that gets the hammer….
Canyon Oak has nothing to worry about.
Ha Ha! Nice burn…
Smart AI targeted and murdered a military drone operator recently.
This is what happens when you give a machine a problem, and ask them to solve it.
I didn’t experience any outages.
Verizon has had cruddy service for months. Constant dropped connections. It’s interesting how a lot of it happens around 9:00 p.m. everyday. And they say they don’t throttle your connection! Hahaha!
I use Visible, a subsidiary of Verizon, and it’s been very reliable.
Ha!
What sux about Verizon is they now hitchhike every call on our WiFi signal?
With Starlink going offline every minute, we lose the calls until I turn off the wifi on the phone, to get back on the Verizon network.
But…what the hell! I pay for my internet from another company, not Verizon!
I pay full-price for Verizon cellphone service.
So why do they get to use another network (mine) and still charge me full-price for the cellphone network?
Not a big deal?
Do the math, as I’m sure they have. Multiply their savings across how many users?
The Corps are realizing there’s no one to stop them. They can basically get away with anything. No regulations, no legal peril. They own the federal government.
I see it getting worse daily.
Thank Jah we all live up here. We’re pretty low on the priorities. Might be able to hold out for awhile.
Ok, that’s enough of me today.
Have a great day, neighbors!
First how does turning off your wifi benefit Verizon? You don’t pay per call. Second if the other cell phone providers put the money into equipment that Verizon did so access was possible, then other choices would be possible. I only get Verizon in the boonies, while Verizon is slower in Eureka and 5G is fleeting if at all. I heard that it was because of a technology choice made by Verizon on the microwave length they developed. But it’s pretty confusing to me.
https://www.phonearena.com/news/5G-bands-explained-Verizon-vs-AT-T-vs-Sprint-vs-T-Mobile-vs-World_id116781
It’s an issue with the phone settings. Disable network calling and your issue will go away.
Funny how things work. Elon Musk faces massive political and public pressure for disabling Starlink around Crimea so Ukraine can’t use it to attack Russia’s Sevastopol port. Elon Musk enables Starlink’s use around Crimea. Yesterday, Russia’s Sevastopol port is attacked and several warships and a sub are damaged. Immediately afterwards Starlink and other internet providers come crashing down globally.
Maybe there is a connection, maybe there isn’t.
Valdimir Putin owns AT&T
Smoke signals working. An old reliable.
Drums, they work even in poor weather conditions.
Aren’t we lucky to have so many end-of-the-world scenarios to choose from!
Earth got hit by a coronal mass ejection yesterday… from space weather.com:
SURPRISE GEOMAGNETIC STORM: An unexpected CME hit Earth’s magnetic field on Sept. 12th (1237 UT) and sparked a G2-class geomagnetic storm. Magnetically, the CME remained connected to our planet for more than 13 hours, allowing plasma from the CME’s wake to enter Earth’s magnetosphere. This fueled a display of auroras photographed as far south as Missouri (+40.2N) and Nebraska (+40.9N).
Matthew Merrell knew the storm was underway, and he waited anxiously for the sun to set over his home in central Minnesota. As darkness fell, he saw the auroras:
“It was a great start to the night with pillars visible as soon as the sky was dark enough,” says Merrell. “By 10:00 pm it was just a gentle glow with very little motion.”
Merrell witnessed only the subsiding tail-end of the storm, a G1-class event. At its G2 apex, the storm produced “BRIGHT” and “stunning” activity over Scotland, and an all-sky explosion of color over Iceland. Magnetometer needles in Britain swung wildly with more than 15 hours of dramatic undulations.
Forecasters did not see this coming. One surprised NOAA analyst called it a “stealthy CME.” In retrospect, it was probably one of many CMEs that left the sun on Sept. 8th, shown here in a 24 hour time-lapse from the Solar and Heliospheric Observatory (SOHO):
When the sun spits out so many storm clouds in such a short period of time, it can be hard to disentangle them and figure out which one(s) might be heading toward Earth. Notably the movie includes a distinct halo CME. At the time it was thought to be a farside event, but maybe it is the one that hit Earth yesterday.
Did you miss the storm? Subscribers to our Space Weather Alert Service received instant text messages when the CME arrived and, later, when the geomagnetic storm began.
NOAA said it was minor. Certainly more minor than a backhoe digging up a cable.