Shelter Cove Residents May Not Be Able to Contact 911 From Landlines

Press release from the Humboldt County Sheriff’s Department:

SHELTER COVE RESIDENTS: Frontier Communications has notified us of a landline outage impacting over 800 residents. Residents may not be able to contact 9-1-1 from their landline. Cell phone and Wifi service are not impacted by this outage. We have not been provided an estimated time of restoration.

The Humboldt County Sheriff’s Emergency Communications Center is equipped with Text to 911, allowing residents to send a text message for emergency assistance. If you are in need of emergency assistance and cannot place a call, we encourage you to send a text message to 9-1-1.

??? ?? ??? ???? ?? ?-?-??

Enter the numbers “911” in the “To” or “Recipient” field;

The first text to 9-1-1 should be short, include the address and the location of the emergency, and ask for police, fire or ambulance;

Push the “Send” button;

A dispatcher will respond to the text

Answer questions and follow instructions from the 9-1-1 dispatcher;

Text in simple words – no abbreviations, slang or emojis;

Keep text messages short.