[UPDATE 10 p.m.] AT&T Fiber Outage Continues

AT&TAT&T customers report that internet services are down from areas as far south as Miranda and as far north as McKinleyville in Humboldt County. The first reports indicate the outage started about 9:20 a.m.

Senator Mike McGuire tweeted about 4 p.m., “Just got off the phone with @ATT reps: @ATT crews are out in the field and working the fiber outage in #Humboldt. There is no word on a cause, they’re working to determine how many customers are impacted and there is no estimated time for service restoration.”

UPDATE 8:13 p.m.: According to a tweet by Senator Mike McGuire around 8 p.m., “@ATT crews remain on scene of a fiber cut which has impacted service in #Humboldt County. Crews are working hard to get service restored later this evening.”

UPDATE 10 p.m.: Two readers let us know that their AT&T service is back up and running.

 

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26 comments

  • Maybe when it comes back on they’ll have fixed whatever it is that has had us running at copper wire speeds all summer.

    • the misadventures of bunjee

      Right? 100mb service and I top out in the low 60s on a good day.

      • awww only 60mb service… try coming to southern humboldt… we have the 0.3mb cable service… or the 101rip-you-off-link

    • its called stingray. dont think for a moment that most if not all calls or net traffic is bot routes through one.

      • Elaborate on that? How would you know the difference between a company purposefully throttling data so the next generation will be demanded by the public. Can the public find out about private companies equipment on public property?

      • AT&T tech blew the whistle on the patch in San Francisco. Years ago. Government and corporations are somewhat like political parties. Mostly theatre in public, in private, pretty close partners.

  • att internet is still better than suddenlink, make sure you dont have att cell tho, Verizon is best round cell here

  • There will be another outage in the not too distant future again because there is a tree (Actually two trees in the virtually same location) across a fiber line near Phillipsville. Mile marker 3.16 (Just north of Phillipsville before the road that has no name marked) on the Avenue of the Giants. I have told AT&T workers but they don’t care. I also told Caltrans and they didn’t seem to care either.

    • The response of AT&T when I reported something similar is that they don’t do tree trimming. However they will come and put the line back up after it comes down. It looks pretty stupid a policy to me but there you are. I will say that the lines must be strong because 2 years later the same tree is being held up by the tightly strained lines.

      • Make sure your complaint is filed and on record. Liability is a something that teaches corporations to PAY attention.

  • I have had att cell service for many years, have only had 1 instance where I had no service in a very small limited area. I’ll keep it.

  • Service back up in Rio Dell, yipee

  • I reported to LOCO and here earlier today when there was no coverage. Mine came back up EXACTLY when I was told this afternnon, just after 9pm. Those foreign call center gals must be psychic. LOL

  • Ooops, no service this morning again

  • The response of AT&T when I reported something similar is that they don’t do tree trimming. However they will come and put the line back up after it comes down. It looks pretty stupid a policy to me but there you are. I will say that the lines must be strong because 2 years later the same tree is being held up by the tightly strained lines.

  • It’s out again in Mckinleyville. Just tried to access internet at 7:50 so outage may have occurred earlier. Was on last night at 9:15.

  • service returned only briefly last night ): we’re back out again today

  • Out in Eureka again. Was up last night at 9 and after.

  • Update: Sunday Morning.

    DOWN AGAIN

    But we had good speeds while it was up…..

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