Letter Writer Concerned About Wait Times at Fortuna ER
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I am writing with the hopes that an issue that i ran into could be addressed publicly…My dad is 77. 18 yrs ago he had a hip replacement and…it was hurting really bad so he asked me to go to the ER with him in Fortuna so I did.
When we got there, there was about 5 people ahead of us. As we are waiting, we find out that one young man had been there since 9am and it was 2 30 when we arrived. There was a pregnant woman that had been the since 11am having cramps fearing she was losing her baby. At 7:30 pm my dad said we were leaving.
At this point neither of those patients had been seen yet and in the 5 hrs we were there only one person had been called in. There was a gentleman with the 9am guy who went and bought everyone cheeese burgers cause he said we would be there till morning.
In the hrs we were there not once did any of the staff try to keep the patients updated on wait time.
Please help me make a change in the way this place that is suppose to help people is being ran.
Thanks sincerely Patricia Thomson