Humboldt County and City Offices Reporting Issues With Phones and Access to Data
Today, multiple city and county agencies, as well as Humboldt County residents and businesses, are experiencing difficulties due to a lack of telecommunication services caused by the wildfires south of us impacting an important north/south fiber-optic line owned by AT&T. More importantly, Mendocino County is struggling to reach firefighters and other necessary personnel during a wildfire that is burning out of control.
The Mendocino County Sheriff’s Department tweeted, “AT&T should have a temp cell tower set up today.” However, for some, that is too little, too late. Hank Sims of the Lost Coast Outpost wrote a piece today, “Two Years Ago, AT&T Promised to End Mass Telecommunication Outages. How’s That Working Out?” that explains the history and the frustrations felt by many in the area with the company.
Meanwhile, here’s what we know about how to reach government agencies in Humboldt:
The Humboldt County Courthouse:
The Courthouse is without internet so they can’t look anything up on the computer. If you have your case number and amount of the fine you owe, they can create a manual receipt.
The City of Fortuna:
The City is currently experiencing issues with our AT&T telephone service as a result of the recent fires. We are working to resolve this issue and apologize for any inconvenience it may cause.*Due to the loss of our phone service, water/sewer shut offs will be postponed for one week until Wednesday, October 18, 2017 at 10:00 a.m.*
For further assistance please email the department/individual you are trying to reach by accessing the Staff Directory. For non-emergency calls, the Police Department can be contacted at (707) 502-6267.
The City of Eureka:
The City of Eureka would like to notify its residents and customers that our phone system is currently down. The issue is due to a large-scale AT&T outage that is affecting many businesses and residents in the area. If you need to report an urgent problem like a major water or sewer leak or traffic hazard, please call Eureka Police Department’s business line at 707-441-4044. As always, please dial 9-1-1 only in the event of a true emergency.
The City e-mail system is up. Residents may also send an e-mail using our web-site atwww.ci.eureka.ca.gov Please click on “report an issue”.
The Humboldt County Sheriff’s Office:
The Sheriff’s Office is struggling with non-emergency calls to main station. We still have no phone or internet access. We have converted the analog fax machine number to accept non-emergency calls.
Non-emergency – 707-445-7298
If that number is busy, call the McKinleyville Station – 707-839-6600
If that number is busy, call the Garberville Station – 707-923-2761
If you need to contact the jail, try 707-441-5129.