[Update: Estimated Restoration Noon Thursday] Phone Outage Widespread in Central Humboldt
Much of the coast from King Salmon north to McKinleyville and east about 10 miles is without phone service following what appears to be damage to AT&T lines. Senator Mike McQuire says the outage occurred at approximately 10:37 a.m.
“It appears as though there is a fiber cut again for AT&T,” stated Humboldt County’s Public Information Specialist Sean Quincey. “They don’t know where yet but they are working hard to find out.” There is no estimated time of repair as the company has not yet located the problem.
Quincey said that AT&T had assured him, “This has been escalated to their highest priority to get this fixed.”
At this point 911 is working throughout Humboldt County, according to Senator Mike McQuire. He tweeted that he had learned from the Humboldt Co Sheriff’s Office that “County 911 call center [was] up & running. McKinleyville 911 calls being routed thru Eureka.”
Quincey reports that there are several county facilities that can’t dial out and county email is not working. He recommends, “Folks should try to call in. There is a staff directory on our website.”
Update 1:35 p.m.: From the Caltrans District 1 Facebook page:
UPDATE 5:53 p.m.:
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My Net-10 phone is out…I went to Radio Shack to see if they had any information (noon) and another customer *also* with Net-10 phone had no service.
In GARBERVILLE
Does anyone know why Verizon isn’t working?
Verizon working just fine for me. Using it to post this message….
I got Verizon its working fine for me
Verizon is working for me, too.
Mine is not working in fortuna
After the last incident like this i called us cellular 800 # and asked if they were paying ATT to use their towers and lines and what the agreement was. I think we all know that ATT has bad reception in the hills especially. They told me they didnt pay them and no one seemed to even know about that outage. I have had us cel for over ten years here and these last two years have had more problems than in the previous 8.
A worker at the US Cellular store told me that we are all paying into a tax fund that is for a backup system in cases like this. It failed last time and looks like this time too.
Verizon maybe getting a lot of new customers!!!!
I live in sohum, outside of Garberville and Redway, with Verizon cellular and been out all day.
I’m still out as of 6:30pm. I’m also not clear why it’s not on the map of outages and also why Verizon is out as well as ATT. And why we have 2 fiber lines and we don’t have redundancy?
The Verizon outage map shows a slight problem in SoHum (I live here and have service. It doesn’t appear to be widespread) http://downdetector.com/status/verizon-wireless/map
talking to my brother in eureka withAT&T phone , he called me and werks just fine
but thats phone , his internet is down in eureka
Local channels on Direct tv are out for us here in Redway, anyone else have problems?
Local channels out in Eureka as well.
DSL AT&T just came on .
[…] a cable was cut by a backhoe, thousands of customers lost phone service and internet. Mostly, the customers were from AT&T but other customers lost service from Verizon, too. Crews […]
Gah I have homework to do so I hope this estimation is right