Messages From Community Credit Union of Southern Humboldt Accidently Contained Addresses of Some Other Members
Emails sent out today in the late afternoon from the Community Credit Union of Southern Humboldt (CCUSH) confused and worried some members as the emails contained just under two hundred email addresses in addition to their own address. Pat Neighbors, President/CEO of CCUSH, explained that a mass email that was meant to clarify to members that they should
confirm that their records matched their statements was not sent BCC (Blind Carbon Copy) with all the email addresses hidden from other members but instead was sent CC (Carbon Copy) which allowed affected members to see about 199 other members’ email addresses.
“This was not a data breach…None of their personal sensitive data was released,” Neighbors explained. “The good news is [the email addresses] only went to other members.”
Neighbors said the message in the email is accurate. In accordance with normal audits, CCUSH would like everyone to make sure their statements accurately reflect their records. “The information is correct,” she said. “The CPA’s address is real.” The only error, she explained was in showing the email addresses of members to everyone who received the email.
Neighbors stressed that “the Credit Union members’ privacy is important to us.” She said that CCUSH is reaching out to the affected members individually to notify them of the error. She added that anyone who has any concerns or questions can contact her at CCUSH.