Helena Fire Disrupts Frontier Communications’ Service
The Helena fire that has impacted Trinity County, Calif. has also damaged and destroyed telecommunications support poles and cables, causing an interruption of phone and Internet service for approximately 200 Frontier Communications customers in the area. Our thoughts are with the affected customer and the communities we serve.
Before Frontier crews can complete a full assessment of damage and begin to replace and repair damaged infrastructure, we must wait for the area to be re-opened by fire and safety officials. Once the area is secured, Frontier will restore service to the area as quickly as possible.
We thank our customers for their patience and will provide updates on the status of repairs.