[Update: Estimated Restoration Noon Thursday] Phone Outage Widespread in Central Humboldt

Capture

Screengrab of AT&T’s online outage map taken at 12:30 p.m. shows that most of the out is centered around the Humboldt Bay region.

Much of the coast from King Salmon north to McKinleyville and east about 10 miles is without phone service following what appears to be damage to AT&T lines. Senator Mike McQuire says the outage occurred at approximately 10:37 a.m.

“It appears as though there is a fiber cut again for AT&T,” stated Humboldt County’s Public Information Specialist Sean Quincey. “They don’t know where yet but they are working hard to find out.” There is no estimated time of repair as the company has not yet located the problem.

Quincey said that AT&T had assured him, “This has been escalated to their highest priority to get this fixed.”

At this point 911 is working throughout Humboldt County, according to Senator Mike McQuire. He tweeted that he had learned from the Humboldt Co Sheriff’s Office that “County 911 call center [was] up & running. McKinleyville 911 calls being routed thru Eureka.”

Quincey reports that there are several county facilities that can’t dial out and county email is not working. He recommends, “Folks should try to call in. There is a staff directory on our website.”

Update 1:35 p.m.: From the Caltrans District 1 Facebook page:

UPDATE 5:53 p.m.:

 

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Spam
Guest
Spam
8 years ago

My Net-10 phone is out…I went to Radio Shack to see if they had any information (noon) and another customer *also* with Net-10 phone had no service.

In GARBERVILLE

Janet
Guest
Janet
8 years ago

Does anyone know why Verizon isn’t working?

Urban Farmer
Guest
Urban Farmer
8 years ago
Reply to  Janet

Verizon working just fine for me. Using it to post this message….

Stephen
Guest
Stephen
8 years ago
Reply to  Janet

I got Verizon its working fine for me

Gypsy
Guest
Gypsy
8 years ago

Verizon is working for me, too.

Cat
Guest
Cat
8 years ago

Mine is not working in fortuna

¤₩¤
Guest
¤₩¤
8 years ago

After the last incident like this i called us cellular 800 # and asked if they were paying ATT to use their towers and lines and what the agreement was. I think we all know that ATT has bad reception in the hills especially. They told me they didnt pay them and no one seemed to even know about that outage. I have had us cel for over ten years here and these last two years have had more problems than in the previous 8.
A worker at the US Cellular store told me that we are all paying into a tax fund that is for a backup system in cases like this. It failed last time and looks like this time too.
Verizon maybe getting a lot of new customers!!!!

Solarguy
Guest
Solarguy
8 years ago

I live in sohum, outside of Garberville and Redway, with Verizon cellular and been out all day.
I’m still out as of 6:30pm. I’m also not clear why it’s not on the map of outages and also why Verizon is out as well as ATT. And why we have 2 fiber lines and we don’t have redundancy?

clearlake fool
Guest
clearlake fool
8 years ago

talking to my brother in eureka withAT&T phone , he called me and werks just fine
but thats phone , his internet is down in eureka

Danielle
Guest
Danielle
8 years ago

Local channels on Direct tv are out for us here in Redway, anyone else have problems?

Cara-Lee
Guest
Cara-Lee
8 years ago
Reply to  Danielle

Local channels out in Eureka as well.

TT
Guest
TT
8 years ago

DSL AT&T just came on .

trackback

[…] a cable was cut by a backhoe, thousands of customers lost phone service and internet. Mostly, the customers were from AT&T but other customers lost service from Verizon, too. Crews […]

Hannah Bell
Guest
Hannah Bell
8 years ago

Gah I have homework to do so I hope this estimation is right